Privacy Notice
Your privacy and confidentiality are fundamental to our service, and we are committed to protecting the information you share with us. This Privacy Notice explains how we handle, store, and use your personal data. We do not sell your data or use it beyond the purposes outlined here.
Data Collection, Usage, and Protection
1. Automatically Collected Data (via Squarespace):
Our website is hosted by Squarespace, which automatically collects certain information to operate and improve its platform. This may include:
Information about your browser, network, and device
Web pages visited prior to visiting this website
Your IP address
Squarespace processes this data in a depersonalised form to enhance site functionality and security.
2. Site Analytics:
We collect data to analyse website usage and improve your browsing experience. The analytics data collected may include:
Information about your browser, network, and device
Web pages you visited prior to our website
Your IP address
Actions on our site, such as clicks, internal links, pages visited, scrolling, searches, and timestamps
This information is shared with Squarespace, our analytics provider, to help us understand site traffic and activity patterns. All data is depersonalised and used exclusively for website improvement.
3. Order Information and Account Activity:
We may send you essential emails regarding your account or order status. These messages are necessary for order processing and cannot be unsubscribed from. You may receive notifications if:
A customer account is created
Your account password is reset or updated
You make a purchase
Your order has been shipped
We share your contact information with Squarespace to ensure the prompt delivery of these emails on our behalf.
4. Customer Accounts:
If you choose to create a customer account on our website, we collect personal information to streamline your checkout experience and enhance customer service. This information may include:
Billing and shipping addresses
Order details (e.g., sizes or preferences if applicable)
Email address
Name
Phone number
Squarespace processes this data on our behalf to facilitate secure account services.
5. Marketing Emails:
Occasionally, we may send you marketing emails relevant to our services. You may unsubscribe at any time by clicking the link in the email footer. Your contact information is securely shared with Squarespace to facilitate this communication on our behalf.
6. Depersonalised Data by Squarespace:
Squarespace collects certain data in a depersonalised form to maintain platform performance, security, and functionality. This data may include:
Browser, network, and device information
Web pages visited before accessing our site
Your IP address
This data is used solely by Squarespace to enhance platform functionality and is not linked to any personally identifiable information.
7. Data Protection (Therapy, Assessment, and Training Services):
Your basic personal contact information and any brief, factual notes will be stored securely in paper format, kept separate from any identifying information. All records will be maintained in a locked, secure cabinet accessible only to authorised personnel.
Once this agreement comes to an end, all personal information and notes will be permanently destroyed through secure methods, such as shredding or incineration. Your consent is required for us to hold this information on file.
By engaging in therapy, assessment, or training services with Dr Kay Capaldi, you consent to your basic personal information and any brief notes being securely held until the termination of this agreement. You retain the right to withdraw your consent at any time.
If you have any questions or wish to withdraw your consent, please contact Dr Kay Capaldi directly.
If you have any questions or concerns regarding this Privacy Notice, please feel free to contact us. We are committed to protecting your privacy and ensuring that your data is handled with care and responsibility.